CARD T008
Policy
A policy is the written insurance contract describing coverage and the parties’ obligations.
How it works
Read the policy together with its attached riders and other documents made part of the contract. A summary or sales illustration can be useful, but it is not a substitute for the contract’s actual terms. Distinguish the application requesting insurance from the issued policy setting out the coverage. For life insurance, the entire-contract provision explains which documents form the agreement. [1] [3]
A brochure describes a broad product feature. The issued policy and attached rider specify the benefit trigger and limits. Those contract provisions are needed to evaluate a claim.
A policy is the agreement; coverage is the protection it provides. A claim is a request under that agreement.
CARD T009
Coverage
Coverage is the protection a policy provides within its terms.
How it works
To evaluate coverage, identify the covered person, the event or service, when protection is in force, and any relevant exclusions or conditions. Then determine the payable amount. A service can be covered while still subject to a deductible or coinsurance. A limit controls the amount of protection; an exclusion removes a specified item from it. [1] [3]
A health plan covers a particular hospital service, but the patient still owes deductible and coinsurance amounts. Having coverage does not mean the insurer pays the entire bill.
“Covered” and “paid in full” are not synonyms.
CARD T010
Benefit
A benefit is a payment or service provided when the policy’s requirements are met.
How it works
The form of the benefit depends on the product. Life insurance may pay death proceeds; disability income insurance may pay a periodic income benefit; health insurance may pay toward covered care. A stated benefit amount is not a promise to pay for every event. Eligibility, triggers, limits, and other applicable provisions determine the benefit payable. [1] [2]
A disability policy pays a monthly amount after its disability definition and waiting-period requirements are satisfied. That payment is the benefit; the premium is what was paid for the protection.
Separate the benefit from the claim requesting it and from the premium paid for coverage.
APPLY THE TERMS
Practice questions
Select an answer, then check it to see why each option is right or wrong.
T008 · Policy
0 of 3 answered
T009 · Coverage
0 of 3 answered
T010 · Benefit
0 of 3 answered
Sources & further reading
Original explanations and practice scenarios informed by the following regulator resources. State examples are not presented as nationwide deadlines or requirements.